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How to Make a Booking

The booking system uses a simple six-step process. A progress bar at the top of the screen will show you where you are through each step of the way.

The maximum party size per booking is 8. Bookings are for the departure date only.

Items that can be paid for through the booking system include;

To check if there's space for your party to depart on your chosen date, you may enter the booking system to view the Availability Calendar, without committing yourself to a booking. The Availability Calendar appears on the first page. You can select any month in the booking season.

You can also get a quote without making a booking. The quote is emailed to you in minutes. A link provided with the quote will return you to the booking system so you can make alterations (if required) and convert the quote to a booking. The quote is not a reservation or booking, and gives no guarantee of departure date.

When making a quote or a booking, you will need to have with you any Concession Cards that your group wish to claim, and any Parks Passes that anyone already has, so you can enter the ID numbers. You will need to show these cards at Cradle when your party checks in to depart on the Track.

Please review all details on your quote carefully. Many details cannot be changed after the booking is finalised and paid. You may change party names and the departure date, subject to the Terms and Conditions policy which will be online when the booking system goes live. If you need to change other details you may do so by telephone (03 6233 6047) or in person at the Visitor Centres listed below.

Once you have a quote or booking, for security reasons you can only access them using the same email address you originally provided.

     

Payment must be made in full at the time of booking, by credit card. Only one credit card payment can be made to cover all the walkers in your party. You may pay with cash, cheque, credit card (Mastercard, Visa, Amex only) or travellers cheques (in $AUS) at one of the following Tasmanian National Park Visitor Centres: Cradle, Lake St Clair, Freycinet or Mt Field.

If you don't have access to the internet, you may make a booking by telephone (03 6233 6047) or in-person at one of the above Visitor Centres.

Bookings open July each year for the coming season.

We strongly recommend everyone carries a tent.

Booking System Refunds

Refunds are by application only. Please download the Application Form and send it to the following address:

Overland Track Booking Administrator
Parks and Wildlife Service (DTAE)
PO Box 1751
Hobart 7001

Or you may lodge the form at one of the following: Cradle Mountain, Lake St Clair, Freycinet or Mt Field National Park Visitor Centres.

If possible, this form should be completed by the person nominated as the Contact Person, on behalf of others in the party.

Conditions
Refunds can only be made to those who have made and paid for a booking, but were unable to commence the walk. Refunds are subject to the Alterations and Cancellations Policy, part of the Terms and Conditions, which are to be read and agreed to when booking.

You will receive a letter indicating your application has either been accepted or declined. Please allow 30 days for processing of application and refund.

Payment of Refund
Refunds cannot be made in cash.

If your original payment was by credit card, banking legislation requires that refunds of credit card payments be made back to the same credit card from which the payment originated.

If your original payment was by cash or cheque, refund will be by direct deposit into a nominated bank account of your choice, or by cheque.

 

Additional Information:

Overland Track Factsheet [PDF 175kB]

Before you walk

Frequently Asked Questions [PDF - 1000Kb]

Terms & Conditions of your Booking

Overland Track Vision [PDF - 272kB]

Personal Information Protection | Copyright & Disclaimer | Parks & Wildlife Service

This page produced by the Parks & Wildlife Service,
a unit of the Department of Tourism, Arts and the Environment.

The URL of this page is http://www.overlandtrack.com.au/doing_howtobook.html. This page last updated on Wednesday, 05 March, 2008